Frequently Asked

Will the multiple items I ordered be delivered together?

For combined orders, we may fulfill your shipment using various warehouses, including Amazon fulfillment centers, to optimize delivery. In such cases, your order may be shipped in separate packages, and we will provide tracking details for each shipment accordingly.

Can I change the delivery address after my package has been shipped?

What should I do if I got the wrong product?

Restricted Shipping Areas (U.S.)

We cannot deliver to the US following areas:

1. Alaska

2. American Samoa

3. Guam

4. Hawaii

5. Marshall Islands

6. Northern Mariana Islands

7. Palau

8. Puerto Rico

9. Rhode Island

10. U.S. Virgin Islands

11. Armed Forces Americas

12. Armed Forces Europe

13. Armed Forces Pacific

Thank you for your understanding.